Technical Writing Concepts

Does anyone have any thoughts on the technical writing concepts that need to be put into place for today’s startup business?  There are a variety of tactics that can be implemented that will get a business on its way.  Items like: professionally written policy and procedure manuals, employee handbooks, and internal instruction manuals will make the difference in how smoothly the first year of your company runs.   As a new business owner, taking the time to professionally establish a tone for your day-to-day processes and expectations  will definitely make a difference in the long run.  This practice works best at the inception of the business rather than once processes are already underway.  It is simpler to adjust a plan when needed than to create one once an issue has arisen.